Your privacy is important to MedStride. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, company name, and job title, which you provide when you contact us, subscribe to our newsletter, or request our services.
Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: We use your personal information to provide the services you request, such as regulatory strategy development, submission preparation, and compliance consulting.
To Communicate with You: We may use your contact information to respond to your inquiries, send you updates about our services, and provide you with relevant information about the MedTech industry.
To Improve Our Website: We analyze usage data to understand how visitors use our website and to identify areas for improvement.
To Personalize Your Experience: We use cookies to remember your preferences and tailor your experience on our website.
For Marketing Purposes: With your consent, we may send you promotional emails about our services and other information that we think may be of interest to you. You can opt-out of receiving these emails at any time.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with the following types of entities:

Service Providers: We may share your information with third-party service providers who help us operate our website, provide our services, or conduct our business. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using secure servers to store your information.
Implementing firewalls and intrusion detection systems.
Restricting access to your information to authorized personnel only.
Regularly reviewing our security procedures and technologies.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights with respect to your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information.
Objection: You have the right to object to our processing of your personal information.
Restriction: You have the right to request that we restrict our processing of your personal information.
Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

To exercise these rights, please contact us at contact@medstride.co.uk. We will respond to your request within a reasonable timeframe.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at contact@medstride.co.uk.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date at the top of this policy. Your continued use of our website and services after the effective date constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at contact@medstride.co.uk or +44 20 3432 3698.